On successful
completion, delegates will be competent to audit their own
organization:
- Be able to
prepare, plan, conduct internal audits,
- Be able to report
the results whilst identifying efficiencies and opportunities for
improvement of the Quality Management Systems.
Interactive
learning techniques are used to maximize delegate participation, including
workshops designed to broaden the knowledge of system and audit application.
Further,
the delegate will be made aware of good current practices and be encouraged to
develop skills trough analysis and self appraisal.
Persons who should attend this course
include:
Overview
Why
audit?
|
ISO 9001:2008 is a management tool which can be used
by an organization to better affect its quality management disciplines
and its strive toward World Class Excellence.
|
It is
essential for an organization to understand its performance against its
requirements; and whenever possible, to identify opportunities for
improvement. To achieve these objectives, an organization must set out to
conduct internal reviews of itself. These are called internal audits.
Internal
audits are mandated in ISO 9001:2008 through the clause 8.2.2.
The
intent of this process is to ensure the organization's knowledge of itself and
how it is performing to its requirements. This process is charged to the
internal auditor, whether developed from within or hired from outside.
Success
in the auditing process is characterized by reliance on a number of
principles. These principles make the audit experience an efficient and
reliable tool in support of management policies and controls, providing
information on which an organization can act to improve its performance.
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