Ashbrooke QA Ltd.
78038 - 3295 Coast Meridian
Port Coquitlam, B.C.
Canada V3B 7H5
Phone 604 - 552 - 0496
Fax 604 - 552 - 0497
Email ashbrooke@ashbrooke.com
Quality Management Systems Auditor / Lead Auditor
Training Course - Syllabus (5 - Days)
Course Content
Day 1 (8:30 a.m. - 6:30 p.m.)
Introduction
Course Requirements
Pre-Course Questionnaire review
Auditor Code of Conduct
IRCA’s Role with Auditors
Key Vocabulary
Quality Management Principles
Continual Improvement – PDCA
Case Study P1 – Examining Quality Management Principles with ISO 9001:2008
Case Study P2 – Clause-to-Clause – Process Relationships
Audit Cycle
Auditor’s Challenge – Incident
Auditor’s Bingo
Day 2 (8:30 a.m. - 6:30 p.m.)
Open Review
Delegate Review and Discussion – Questionnaire No. 1
Auditor’s Challenge – Incident
PDCA – Continual Improvement
Document Review – Group Roundtable
Case Study 1 – Examining Documentation to ISO 9001:2008
Checklists – Group Roundtable
Case Study 2 – Preparing a Checklist
Auditor’s Challenge – Crossword
Auditor’s Bingo
Day 3 (8:30 a.m. - 6:30 p.m.)
Open Review
Delegate Review and Discussion – Questionnaire No. 2
Auditor’s Challenge – Incident
Audit Plans – Group Roundtable
Case Study 3 – Preparing an Audit Plan
Opening Meetings – Group Roundtable
Case Study 4 – Conducting an Opening Meeting
Roundtable Discussion
Interviews – Group Roundtable
Case Study 5 – Conducting an Interview
Auditor’s Challenge – Crossword
Auditor’s Bingo
Day 4 (8:30 a.m. - 5:30 p.m.)
Open Review
Delegate Review and Discussion – Questionnaire No. 3
Auditor’s Challenge - Incident
Case Study 5 – Conducting an Interview (Continued)
Audit Reports – Group Roundtable
Case Study 6 – Preparing an Audit Report
Closing Meetings – Group Roundtable
Case Study 7 – Conducting a Closing Meeting
Corrective Action – Group Roundtable
Case Study 8 - Follow-up and Review of Corrective Action
Auditor’s Challenge – Crossword
Auditor’s Bingo
Day 5 (8:30 a.m. - 12:30 p.m.)
Open Review
Delegate Review and Discussion – Questionnaire No. 4
Auditor’s Challenge - Incident
Final Instructions and Questions
Final Examination
Course Close
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This page was last updated: March 10, 2010