ISO 9001 - ISO / IEC 17025 - INTEGRATED MANAGEMENT SYSTEMS - ISO 14001 - ISO 13485 - OHSAS 18001

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Ashbrooke QA Ltd.

78038 - 3295 Coast Meridian

Port Coquitlam, B.C.

Canada  V3B 7H5

 

Phone 604 - 552 - 0496

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Designing the Quality Management System to ISO 9001:2008  - Syllabus (3 Days)

Day 1

8:30 - 5:30

The start...
  • Creating a course of action ... The Implementation Programme
  • Implementation Planning

Quality Management System Structure

  • Policy Document
  • Process Procedures
  • Task Instructions
  • Planning

Documents and Records

System Management and Controls

Quality Management System Model

  • Customer Focus
  • Continual Improvement
  • Quality Objectives and Targets

Workshop - Case Study 1 ... The Implementation Programme

Workshop - Case Study 2 ... Defining the QMS Structure

Mapping ISO 9001:2008 Requirements
  • Looking at the organization

Discussion and Wrap-up

Day 2

8:30 - 5:30

Flowcharting Processes

  • Systemic Level
  • Process Level
  • Task Level

Workshop - Case Study 3 ... Process Mapping - Part 1

Workshop - Case Study 3 ... Process Mapping - Part 2

Building the Quality Management System
  • Commitment to Quality (Policy Document)
  • Procedures Manual (Process Documents)
  • Work Instructions (Task Documents)

Workshop - Case Study 4 ... Building the Quality Management System

Discussion and Wrap-up

Day 3

8:30 - 5:30

 
Workshop - Case Study 4 ... Building the Quality Management System (Continued)

Improvement

  • Improvements using through ISO 9001:2008
  • Process Improvements
  • Corrective and Preventive Action

Tools

  • Customer feedback
  • Self-awareness
  • Failure Mode and Effects Analysis (FMEA)

Workshop - Case Study 5 ...Setting up a Continual Improvement Programme Using FMEA

Discussion and Wrap-up


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This page was last updated: April 26, 2010